About the Client

Syskit is a leading software development company renowned for its flagship product, Syskit Point. Specializing in governance and management solutions for Microsoft 365 environments, Syskit empowers IT professionals and organizations worldwide with enhanced visibility, governance, and security. With over 3000 organizations trusting their exceptional support services, Syskit is committed to driving efficiency and effectiveness in Microsoft 365 management.

Challenges

Syskit faced challenges within its sales operations, particularly concerning data entry accuracy and efficiency. The internal sales team grappled with a cumbersome manual form, leading to frequent errors and inefficiencies in order and invoice processing. Previous attempts at automation proved unsuccessful, resulting in wasted resources and frustration. The complexity of product offerings compounded the problem, making it difficult for sales personnel to accurately input data and calculate pricing, taxes, and subscription options.

Solution

Bad Boy Solutions helped Syskit enhance their proprietary CRM web application tailored to the specific needs of the sales team. Leveraging technologies such as React, Redux, Typescript, and CSS modules on the frontend, and C#, .NET, and Azure on the backend, the solution aimed to automate and streamline the data entry process while providing intelligent features to minimize errors.

• Smart Data Entry: The application intelligently guides users through data entry by offering predefined choices and auto-populating fields where possible. This approach significantly reduces the likelihood of errors and ensures consistent data input.
• Product Visibility: The application provides the sales team with a comprehensive overview of all available products and their combinations, empowering them to make informed decisions and offer tailored solutions to customers.
• Subscription Management: Syskit’s sales team can now easily configure subscription plans with flexible pricing options, including discounted rates for initial periods followed by regular pricing.

Cooperation Benefits for the Client

The collaboration between Syskit and Bad Boy Solutions yielded several benefits:

• Increased Efficiency: The automated CRM application streamlined sales operations, reducing manual effort and minimizing errors. Sales personnel can now focus on customer interactions and value-added activities rather than administrative tasks.
• Enhanced Accuracy: With intelligent data entry features and auto-population capabilities, the application ensures accuracy in order and invoice processing, mitigating the risk of costly errors.
• Improved Productivity: The CRM application’s intuitive interface and comprehensive product visibility empower the sales team to work more efficiently and effectively, leading to increased productivity and customer satisfaction.

How Can We Help You?

If your organization is facing challenges in optimizing processes, automating tasks, or developing custom software solutions, Bad Boy Solutions is here to assist. 

With our extensive experience in working with tech startups and enterprise clients, we offer tailored software development services to address your specific needs and objectives. 

Contact us today to explore how we can collaborate on your next project and help you achieve your goals efficiently and effectively.